Terms of Service

Last Updated: July 11, 2026

1. Introduction

These Terms of Service (“Terms”) govern your access to and use of hugodolphe.com, including any associated webpages, online storefronts, digital features, communications, and services offered through the website (collectively, the “Service”).

The Service is operated by Vergil Vice LLC, doing business as FTY HUGODOLPHE, which operates the HUGODOLPHE brand (“HUGODOLPHE,” the “Company,” “we,” “us,” or “our”).

Please read these Terms carefully. They contain important information concerning your legal rights, remedies, obligations, limitations, and exclusions.

SECTION 25 CONTAINS AN AGREEMENT TO RESOLVE MOST DISPUTES THROUGH INDIVIDUAL BINDING ARBITRATION, A WAIVER OF JURY TRIALS, AND A WAIVER OF CLASS OR REPRESENTATIVE ACTIONS. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AS EXPLAINED IN SECTION 25.

By visiting the Service, creating an account, submitting information, or purchasing a product, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.

Do not access or use the Service if you do not agree to these Terms.

2. Eligibility

You must be at least 18 years old or the age of legal majority in your jurisdiction to place an order through the Service.

A person under the age of legal majority may browse the Service only with the involvement and supervision of a parent or legal guardian. Any purchase by or for a minor must be completed by a parent or legal guardian who agrees to these Terms.

If you access the Service or place an order on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity to these Terms.

You may not use the Service if applicable law prohibits you from doing so.

3. Changes to These Terms

We may revise these Terms periodically to reflect changes in our practices, products, services, technology, or legal obligations.

The “Last Updated” date at the top of these Terms identifies the latest revision. Material changes will become effective when posted or on the later effective date stated in the notice.

Changes to the arbitration provisions will not apply retroactively to disputes for which the parties had actual notice before the changes became effective, unless applicable law permits otherwise.

Your continued use of the Service after revised Terms become effective constitutes acceptance of those revised Terms.

4. The Service

The Service allows customers to:

• Browse HUGODOLPHE products and collections;

• Purchase available products;

• Participate in product releases, drops, promotions, or presales;

• Communicate with customer support;

• Submit permitted content or product reviews; and

• Receive transactional or marketing communications where authorized.

We may change, suspend, restrict, or discontinue any portion of the Service at any time. We are not required to maintain any particular product, feature, design, collection, price, or functionality.

5. Products and Product Information

We make reasonable efforts to present product descriptions, measurements, materials, colors, photographs, availability, and other information accurately.

Nevertheless:

1. Colors and visual details may vary depending on lighting, photography, screen settings, manufacturing processes, garment dyeing, washes, materials, or production batches.

2. Measurements are approximate and may vary within reasonable manufacturing tolerances.

3. Natural materials, distressed treatments, washes, prints, embroidery, and handmade elements may produce variations between individual products.

4. Product packaging and minor product details may change without notice.

5. Images may include styling items or accessories that are not included with the product unless expressly stated.

A variation consistent with a disclosed manufacturing process, material characteristic, treatment, or reasonable production tolerance is not necessarily a defect.

We may correct product descriptions, prices, availability, photographs, or other errors at any time, including after an order has been submitted.

6. Limited Releases and Availability

Certain HUGODOLPHE products may be produced or offered in limited quantities.

Adding a product to a shopping cart does not reserve that product. A product is not secured until payment is successfully processed and we accept the order.

Inventory information may be delayed or inaccurate because of simultaneous purchases, technical issues, inventory discrepancies, canceled payments, fraud reviews, or other circumstances.

We may:

• Limit quantities per person, household, account, payment method, billing address, shipping address, device, or order;

• Restrict sales to particular countries, regions, or jurisdictions;

• Cancel duplicate or excessive orders;

• Cancel orders believed to involve automated purchasing tools, bots, scripts, proxies, or circumvention methods;

• Decline orders associated with suspected fraud, abuse, unauthorized resale, or policy violations; or

• Discontinue a product without notice.

These restrictions may be applied on an order-by-order basis.

7. Personal-Use Purchases and Resale

Unless we expressly authorize otherwise in writing, products sold through the Service are offered for personal use and not for commercial resale, bulk redistribution, export in violation of law, or unauthorized marketplace activity.

You may not use bots, scripts, automated checkout services, false identities, multiple accounts, address manipulation, or other methods intended to evade purchase limits or obtain an unfair advantage during a release.

We may cancel or restrict orders that we reasonably believe are intended for unauthorized resale, involve circumvention of product limits, or threaten the integrity of a product release.

Nothing in this section restricts any lawful right to resell a product you legitimately own where such a restriction would be prohibited by applicable law.

8. Orders and Order Acceptance

Your submission of an order is an offer to purchase the listed products under these Terms. An automated order confirmation acknowledges receipt of your order but does not necessarily constitute acceptance.

We accept an order when we send a shipment confirmation, otherwise expressly confirm acceptance, or deliver the product, depending on the circumstances.

We may refuse, hold, or cancel an order before acceptance for reasons including:

• Product unavailability;

• Pricing, description, or inventory errors;

• Payment authorization failure;

• Suspected fraud or unauthorized payment activity;

• Violation of purchase limits;

• Use of automated purchasing methods;

• Inability to verify customer or delivery information;

• Restrictions imposed by law, payment providers, carriers, or government authorities; or

• A material violation of these Terms.

If we cancel an order after payment has been collected, we will issue a refund for the canceled portion to the original payment method, subject to processing times outside our control.

9. Prices, Taxes, and Payment

Prices are displayed in the currency indicated during checkout and may change without notice.

The price charged will ordinarily be the price displayed when you submit the order, unless there is an obvious error, technical malfunction, unauthorized promotion, or other pricing mistake.

You are responsible for applicable:

• Sales, use, customs, import, value-added, or similar taxes;

• Shipping and handling charges;

• Duties, brokerage fees, and customs-processing charges; and

• Other charges disclosed before completing checkout.

By providing payment information, you represent that:

1. The information is accurate and complete;

2. You are authorized to use the payment method;

3. The transaction does not violate applicable law; and

4. You authorize us and our payment processors to charge the total amount shown at checkout.

Payment processing may be performed by third-party providers. We do not directly control their authorization procedures, security reviews, holds, processing times, or decisions.

10. Promotions and Discount Codes

Promotions, discount codes, credits, gifts with purchase, and special offers are subject to their stated conditions.

Unless expressly permitted:

• Offers may not be combined;

• Codes may be limited to one use per customer;

• Codes may not be sold, copied, reproduced, or distributed commercially;

• Promotions have no cash value;

• Promotions may exclude particular products or releases; and

• Promotions may be modified or withdrawn before an order is accepted.

We may cancel an order or adjust a transaction when a promotion is used fraudulently, contrary to its stated conditions, or because of an obvious technical or pricing error.

11. Shipping and Delivery

We will arrange shipment to the address submitted and approved during checkout.

You are responsible for providing a complete and accurate shipping address. We are not responsible for losses or delays resulting from incorrect, incomplete, outdated, or undeliverable information supplied by you.

Processing, shipment, and delivery dates are estimates unless expressly identified as guaranteed. Delivery may be affected by carrier conditions, customs, weather, labor disruptions, high order volume, supply interruptions, security reviews, or other circumstances.

If we cannot ship within the time represented at purchase, or within the period required by applicable law when no shipment time was stated, we will provide any legally required notice and offer available options, which may include:

• Agreeing to a revised shipment date;

• Canceling the affected unshipped product; or

• Receiving a refund for merchandise that will not be shipped.

We may divide an order into multiple shipments. You will not be charged additional shipping fees solely because we divide an order unless that possibility was disclosed before purchase.

12. International Orders

International customers are responsible for determining whether products may lawfully be imported into the destination country.

Unless checkout expressly states that duties and taxes are included, the recipient is responsible for customs duties, import taxes, brokerage charges, and other governmental fees.

Customs authorities may open, inspect, delay, or reject a package. We do not control customs processing.

Refusal to pay customs charges or accept an international shipment may result in deductions from any available refund for return shipping, duties, taxes, brokerage charges, or other costs incurred by us, to the extent permitted by law.

13. Delivery, Title, and Risk of Loss

Title and risk of loss generally pass to you when the product is delivered to the shipping address or authorized recipient, except where applicable law requires a different result.

A carrier’s delivery scan is evidence of delivery but may not be conclusive in every circumstance.

If tracking shows delivery but you cannot locate the package, promptly:

1. Confirm the shipping address;

2. Check with household members, neighbors, building management, or mailroom personnel;

3. Contact the carrier; and

4. Contact us at hugo@vergilvice.com.

We may request documentation, a signed statement, identification, a police report, or cooperation with a carrier or insurer before providing a replacement or refund for an allegedly lost, stolen, or misdelivered package.

Any resolution may depend on the investigation, available inventory, carrier determination, insurance coverage, and applicable law.

14. Returns, Exchanges, and Refunds

Returns, exchanges, cancellations, and refunds are governed by our then-current Refund Policy, any conditions displayed on the relevant product page, and applicable law.

Products may be marked as:

• Final sale;

• Nonreturnable;

• Eligible only for exchange or store credit;

• Subject to a limited return period; or

• Subject to additional product-specific conditions.

Any final-sale or restricted-return designation will be disclosed before purchase where required.

Unless our Refund Policy states otherwise, returned apparel must ordinarily be unworn, unwashed, unaltered, free of odors or damage, and returned with its original tags and packaging.

Original shipping charges and return-shipping expenses may be nonrefundable unless the return results from our error, a qualifying defect, or applicable law requires otherwise.

Refunds are issued to the original payment method unless otherwise required by law or agreed in writing. Financial institutions and payment providers control the time required for a refund to appear.

15. Incorrect, Damaged, or Defective Products

Inspect your order promptly after delivery.

Contact hugo@vergilvice.com as soon as reasonably possible if you receive:

• The wrong product;

• The wrong size compared with the order confirmation;

• A product damaged during shipment;

• A product with missing components; or

• A product containing a manufacturing defect.

For visible damage or order errors, contact us preferably within seven calendar days after confirmed delivery. Failure to contact us within that period will not eliminate rights that cannot lawfully be waived.

Include your order number, a description of the issue, photographs or video where relevant, and any other information reasonably requested.

Normal wear, misuse, failure to follow care instructions, improper washing, alterations, accidental damage, expected distressing, disclosed variations, or damage occurring after delivery are not manufacturing defects.

Available remedies may include repair, replacement, exchange, store credit, or refund, depending on the circumstances, inventory, applicable policy, and law.

16. Cancellations and Address Changes

We may be unable to cancel or modify an order after it is submitted because processing may begin immediately.

A request to cancel, change a size, change a product, or update an address is not effective unless we confirm the change in writing.

We are not responsible for an order shipped before we were able to process a requested change.

Your rights concerning delayed or unshipped merchandise remain subject to applicable law.

17. Fraud Prevention and Chargebacks

We may use internal and third-party systems to review transactions for fraud, unauthorized activity, sanctions compliance, abuse, or other risks.

We may request identity, address, or payment verification before accepting or shipping an order. Failure to provide reasonably requested verification may result in cancellation.

Before initiating a chargeback or payment dispute, we encourage you to contact hugo@vergilvice.com so that we can attempt to resolve the issue.

Nothing in these Terms limits any legitimate right you may have to dispute an unauthorized charge, billing error, undelivered product, or other transaction under applicable law or card-network rules.

Knowingly submitting false information, falsely claiming that a delivered order was unauthorized, or using a chargeback to retain both the product and payment may constitute fraud and a material violation of these Terms. We may provide transaction, delivery, account, and communication records to payment providers, carriers, insurers, law-enforcement agencies, or other appropriate parties.

18. Accounts

We may permit customers to create accounts.

You are responsible for:

• Maintaining the confidentiality of your login credentials;

• Restricting access to your account and devices;

• Providing accurate information;

• Promptly updating account information; and

• Notifying us of suspected unauthorized activity.

You may not impersonate another person, create an account using false information, sell or transfer an account, or use another person’s account without authorization.

We may suspend or terminate accounts associated with fraud, abuse, security risks, unauthorized resale, or violations of these Terms.

19. Communications

Transactional communications

By providing an email address or telephone number, you authorize us and our service providers to send communications reasonably related to:

• Your account;

• Order confirmation;

• Payment;

• Fraud verification;

• Shipping and delivery;

• Returns and refunds;

• Product-safety notices; and

• Customer-support requests.

Transactional communications are not marketing messages and may be necessary to complete or administer your purchase.

Marketing email

You may receive marketing email only where permitted by law. You may unsubscribe through the link included in a marketing email or by contacting us.

SMS and text messages

If we offer an SMS program, participation will be voluntary and governed by any additional SMS terms presented during enrollment.

Consent to receive marketing text messages is not a condition of purchase. Message and data rates may apply. Message frequency may vary. You may opt out by following the instructions in the message, including replying STOP where supported.

20. Privacy

Our collection, use, sharing, retention, and protection of personal information are described in our Privacy Policy.

By using the Service, you acknowledge that online transmissions and storage systems cannot be guaranteed to be completely secure.

You are responsible for reviewing our Privacy Policy before submitting personal information.

21. Intellectual Property

The Service and its contents—including the HUGODOLPHE name, FTY HUGODOLPHE name, logos, symbols, graphics, garments, product designs, patterns, artwork, photographs, videos, text, typography, packaging, site design, software, and other materials—are owned by, licensed to, or used with permission by Vergil Vice LLC and are protected by applicable intellectual-property laws.

Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to access and use the Service for personal, lawful, noncommercial purposes.

You may not, without prior written permission:

• Reproduce, distribute, publish, display, sell, or exploit Service content;

• Use our marks in a domain name, social-media handle, advertisement, metadata, or keyword;

• Create counterfeit, derivative, or confusingly similar products;

• Remove copyright, trademark, or proprietary notices;

• Use product photographs or descriptions for commercial resale;

• Frame, mirror, or reproduce the Service;

• Train an artificial-intelligence or machine-learning system using protected Service content; or

• Suggest an endorsement, affiliation, partnership, or sponsorship that does not exist.

No rights are granted except those expressly stated in these Terms.

22. User Content, Reviews, and Submissions

If you submit a review, photograph, video, comment, suggestion, design idea, social-media content, or other material to us or tag us in content that you invite us to use (“User Content”), you represent that:

1. You own or control the necessary rights;

2. The content is accurate to the best of your knowledge;

3. The content does not violate another person’s rights;

4. The content is not unlawful, defamatory, deceptive, obscene, threatening, or malicious; and

5. Any endorsement or material connection is properly disclosed.

You retain ownership of your User Content.

By submitting User Content directly for publication or expressly authorizing us to use it, you grant us a worldwide, nonexclusive, royalty-free, transferable, sublicensable license to reproduce, display, distribute, adapt, format, and use that content in connection with our Service, products, customer support, and marketing.

This license continues for content already incorporated into materials created before your withdrawal of permission, subject to applicable law.

We are not required to publish or retain User Content and may remove it for any lawful reason.

23. Prohibited Uses

You may not use the Service to:

• Violate any applicable law or regulation;

• Commit or facilitate fraud;

• Infringe intellectual-property, publicity, privacy, or other rights;

• Submit false, deceptive, or misleading information;

• Distribute malware, malicious code, or harmful content;

• Interfere with the operation or security of the Service;

• Attempt unauthorized access to accounts, systems, or data;

• Scrape, crawl, harvest, index, or extract data through automated means without permission;

• Use bots or automation to purchase limited products;

• Circumvent security, rate limits, product limits, access restrictions, or fraud controls;

• Conduct denial-of-service attacks or excessive automated requests;

• Harass, threaten, or abuse customers, employees, contractors, or representatives;

• Use the Service for unauthorized resale or counterfeit activity;

• Reverse engineer software except where such restriction is prohibited by law; or

• Assist another person in doing any of these things.

We may investigate suspected violations and cooperate with service providers, payment processors, carriers, courts, regulators, and law-enforcement authorities where appropriate.

24. Third-Party Services and Links

The Service may use or link to third-party services, including ecommerce platforms, payment processors, hosting providers, analytics providers, advertising services, social networks, shipping carriers, review platforms, and fraud-prevention providers.

Third-party services are governed by their own terms and policies. We do not control and are not responsible for their independent conduct, content, availability, security, or privacy practices.

A link to a third-party website does not necessarily constitute our endorsement.

To the maximum extent permitted by law, we are not liable for losses arising solely from a third party’s independent acts, outages, security incidents, processing errors, or policy decisions.

25. Dispute Resolution, Arbitration, and Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

25.1 Informal dispute resolution

Before filing arbitration or a lawsuit, you and HUGODOLPHE agree to make a good-faith effort to resolve the dispute informally.

A party initiating a dispute must send a written notice containing:

• The person’s full name and contact information;

• The relevant order number or account information;

• A detailed description of the dispute;

• The relief requested; and

• Supporting documentation reasonably available.

Notices to HUGODOLPHE must be sent to:

hugo@vergilvice.com

The parties will have 30 days after receipt of a complete notice to attempt an informal resolution. Any applicable limitations period will be suspended during that 30-day period to the extent permitted by law.

25.2 Agreement to individual arbitration

Except for matters described in Section 25.3, any dispute, claim, or controversy arising from or relating to these Terms, the Service, communications, an order, or a HUGODOLPHE product will be resolved through final and binding individual arbitration rather than in court.

This agreement includes disputes based on contract, tort, statute, fraud, misrepresentation, consumer-protection law, or any other legal theory.

The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.

25.3 Exceptions

Either party may:

• Bring an individual claim in a qualifying small-claims court;

• Seek relief from a court concerning infringement or misuse of intellectual-property rights;

• Seek temporary or emergency injunctive relief necessary to protect accounts, systems, data, security, or property while arbitration is pending; or

• Pursue any claim that applicable law prohibits from being arbitrated.

25.4 Arbitration administrator and rules

Arbitration will be administered by the American Arbitration Association (“AAA”) under its applicable Consumer Arbitration Rules, as modified by these Terms.

If AAA is unavailable or unwilling to administer the arbitration, the parties will attempt to select another recognized arbitration provider. If they cannot agree, a court with appropriate jurisdiction may appoint the provider.

25.5 Procedure and location

Arbitration may be conducted by telephone, video conference, written submissions, or in person, as permitted by the applicable rules and determined by the arbitrator.

Unless applicable law requires otherwise, any in-person hearing will take place at a reasonably convenient location in the county and state of the Company’s principal place of business or another location agreed by the parties.

25.6 Arbitration authority

The arbitrator may award the same individual remedies that would be available in court, including damages and injunctive or declaratory relief, but only to the extent necessary to resolve the individual claimant’s dispute.

The arbitrator will issue a reasoned written decision when required by the applicable rules or requested by either party.

Questions concerning the formation, validity, enforceability, scope, or interpretation of this arbitration agreement will be determined by the arbitrator, except where applicable law requires a court to decide a particular question.

25.7 Fees

Payment of arbitration fees will be governed by the AAA Consumer Arbitration Rules and applicable law.

We will not seek reimbursement of arbitration fees from an individual consumer unless the arbitrator determines that the claim was frivolous, brought for an improper purpose, or otherwise permits such recovery under applicable law.

25.8 Class-action and representative-action waiver

YOU AND HUGODOLPHE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY.

To the fullest extent permitted by law:

• No dispute may proceed as a class, collective, consolidated, coordinated, mass, private-attorney-general, or representative action;

• The arbitrator may not combine claims of different individuals without the written agreement of all parties;

• The arbitrator may award relief only to the individual party seeking relief; and

• No person may participate as a class member or representative in a proceeding against the other party.

If a final decision determines that this waiver cannot lawfully be enforced for a particular claim or form of relief, only that claim or request for relief will proceed in court, and all arbitrable portions will remain in arbitration to the maximum extent permitted by law.

25.9 Jury-trial waiver

TO THE EXTENT A DISPUTE IS SUBJECT TO ARBITRATION, YOU AND HUGODOLPHE WAIVE THE RIGHT TO HAVE THAT DISPUTE DECIDED BY A JUDGE OR JURY IN COURT.

25.10 Arbitration opt-out

You may opt out of this arbitration agreement by emailing hugo@vergilvice.com within 30 days after the date you first accept these Terms.

The subject line should state: ARBITRATION OPT-OUT.

Your notice must include:

• Your full legal name;

• Your mailing address;

• The email address associated with your order or account; and

• A clear statement that you are opting out of the arbitration agreement in the HUGODOLPHE Terms of Service.

Opting out of arbitration will not affect the remaining provisions of these Terms.

25.11 Survival

This dispute-resolution section survives cancellation of an order, closure of an account, termination of these Terms, and discontinuation of the Service.

26. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

EXCEPT FOR EXPRESS WARRANTIES PROVIDED IN THESE TERMS, A PRODUCT DESCRIPTION, OR A SEPARATE WRITTEN WARRANTY, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

• THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE;

• PRODUCT INFORMATION WILL ALWAYS BE COMPLETE OR ERROR-FREE;

• DEFECTS IN THE SERVICE WILL ALWAYS BE CORRECTED;

• THE SERVICE WILL BE COMPATIBLE WITH EVERY DEVICE OR BROWSER; OR

• PRODUCTS WILL MEET A SUBJECTIVE EXPECTATION NOT EXPRESSLY INCLUDED IN THE PRODUCT DESCRIPTION.

THESE DISCLAIMERS DO NOT LIMIT WARRANTIES OR RIGHTS THAT CANNOT LAWFULLY BE DISCLAIMED.

27. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VERGIL VICE LLC, HUGODOLPHE, AND THEIR MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATING TO A PRODUCT OR ORDER WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR ORDER GIVING RISE TO THE CLAIM.

FOR CLAIMS RELATING SOLELY TO USE OF THE SERVICE AND NOT TO A PURCHASE, OUR TOTAL LIABILITY WILL NOT EXCEED THE GREATER OF:

1. The amount you paid us during the six months preceding the event giving rise to the claim; or

2. One hundred United States dollars.

These limitations do not apply to:

• Liability that cannot legally be limited;

• Personal injury caused by gross negligence or willful misconduct;

• Fraud or fraudulent misrepresentation;

• Remedies expressly provided for qualifying defective or incorrect products; or

• Any other category of liability excluded from contractual limitation by applicable law.

Some jurisdictions do not permit certain exclusions or limitations. In those jurisdictions, the limitations apply only to the maximum extent permitted.

28. Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Vergil Vice LLC, HUGODOLPHE, and their members, managers, officers, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, damages, judgments, losses, and reasonable legal expenses arising from:

• Your unlawful misuse of the Service;

• Your violation of these Terms;

• Your infringement of another person’s rights;

• User Content you submit; or

• Fraudulent or intentionally deceptive conduct associated with your account or order.

This obligation does not require you to indemnify us for our own negligence, willful misconduct, or violation of law.

We may control the defense of a covered claim using counsel of our choice, and you agree to provide reasonable cooperation. We will not settle a claim in a manner that imposes a nonmonetary obligation on you without your consent, which will not be unreasonably withheld.

29. Governing Law

Except for the arbitration agreement, which is governed by the Federal Arbitration Act, these Terms and any dispute not subject to arbitration will be governed by the laws of the State of Florida, without regard to its conflict-of-law principles.

Mandatory consumer-protection laws of your state or country of residence will continue to apply where they cannot lawfully be waived.

For any dispute permitted to proceed in court, the parties consent to the personal jurisdiction of the state and federal courts located in the Florida county in which Vergil Vice LLC maintains its principal place of business, unless applicable law requires another forum.

30. Force Majeure

We are not liable for a failure or delay caused by circumstances beyond our reasonable control, including:

• Severe weather or natural disasters;

• Fire, flood, or other casualty;

• War, terrorism, civil unrest, or governmental action;

• Epidemics, pandemics, or public-health emergencies;

• Labor disputes or transportation interruptions;

• Carrier or customs delays;

• Utility, internet, hosting, or telecommunications failures;

• Cyberattacks not resulting from our failure to use legally required safeguards;

• Material, manufacturing, or supply-chain shortages; or

• Acts or omissions of vendors outside our reasonable control.

This section does not excuse obligations concerning refunds, delay notices, or other consumer rights that applicable law does not permit us to waive.

31. Suspension and Termination

We may suspend or terminate your access to the Service if we reasonably believe that you:

• Violated these Terms;

• Created a security or fraud risk;

• Engaged in harassment, threats, or abuse;

• Used bots or automated purchasing tools;

• Circumvented purchase limits;

• Participated in counterfeit or unauthorized commercial activity; or

• Used the Service unlawfully.

Where reasonable and legally required, we will provide notice and an opportunity to correct the violation.

Termination does not eliminate obligations or liabilities incurred before termination.

Provisions that by their nature should survive termination—including intellectual-property, payment, dispute-resolution, disclaimer, limitation-of-liability, indemnification, and interpretation provisions—will survive.

32. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, it will be modified to the minimum extent necessary to make it enforceable or severed if modification is not possible.

The remaining provisions will continue in full force, except where Section 25 expressly provides a different result.

33. Waiver

Our failure to enforce a provision of these Terms is not a waiver of that provision or any other right.

A waiver is effective only if it is in writing and signed by an authorized representative of Vergil Vice LLC.

34. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign these Terms in connection with a merger, acquisition, financing, corporate reorganization, sale of assets, transfer of the HUGODOLPHE business, or operation by an affiliate, provided the assignment does not unlawfully reduce your rights.

35. Entire Agreement

These Terms, together with the Privacy Policy, Refund Policy, Shipping Policy, product-page conditions, promotion terms, and other policies expressly incorporated by reference, constitute the complete agreement between you and us concerning the Service and purchases made through it.

If a product page or promotion contains terms that directly conflict with these Terms, the more specific terms will control for that product or promotion, except that they may not override mandatory legal rights.

36. Interpretation

Headings are provided for convenience and do not affect interpretation.

The words “including” and “includes” mean “including without limitation.”

These Terms will not be interpreted against either party solely because that party drafted or proposed them.

Electronic records and communications satisfy any requirement that a communication be in writing to the extent permitted by law.

37. Contact Information

Questions, complaints, return requests, legal notices, and other communications concerning the Service or these Terms may be sent to:

Vergil Vice LLC

1603 Capitol Avenue Suite 413J PMB 1988

Cheyenne, WY 82001

support: hugo@vergilvice.com

Please include your name, order number where relevant, contact information, and a clear description of your request.