ACCESSIBILITY STATEMENT
Last Updated: July 11, 2026
Our Commitment
Vergil Vice LLC, doing business as FTY HUGODOLPHE, operates the HUGODOLPHE brand (“HUGODOLPHE,” “we,” “us,” or “our”).
HUGODOLPHE is committed to providing an inclusive and accessible experience for all customers, including people with visual, auditory, physical, speech, cognitive, neurological, and other disabilities.
We are working to make hugodolphe.com and the digital services we control usable with a wide range of browsers, devices, assistive technologies, and methods of interaction.
Accessibility is an ongoing responsibility. As our website, products, content, and technology evolve, we intend to continue evaluating and improving the accessibility of the experience.
Accessibility Standard
Our accessibility goal is to design, develop, and maintain the portions of hugodolphe.com that we control in substantial alignment with the Web Content Accessibility Guidelines version 2.2, Level AA, commonly referred to as WCAG 2.2 AA.
WCAG provides technical guidance for improving digital accessibility for people with disabilities.
Identifying WCAG 2.2 AA as our goal does not mean that every page, feature, or item of third-party content currently satisfies every applicable WCAG success criterion. We are continuing to assess the website and address identified barriers.
Measures We Take
Depending on the applicable content and technology, our accessibility efforts may include:
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Using semantic HTML and meaningful page structure;
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Organizing headings in a logical order;
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Supporting navigation by keyboard;
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Providing visible keyboard-focus indicators;
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Providing text alternatives for meaningful images;
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Identifying decorative images so that assistive technologies may ignore them;
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Using descriptive link and button text;
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Providing labels and instructions for form fields;
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Making validation errors identifiable and understandable;
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Maintaining sufficient text and interface contrast;
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Avoiding reliance on color alone to communicate important information;
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Supporting browser zoom and text enlargement;
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Providing captions or transcripts for qualifying prerecorded media;
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Avoiding unexpected audio;
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Providing controls for moving, animated, or automatically updating content where appropriate;
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Respecting reduced-motion preferences where technically feasible;
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Making product, cart, account, and checkout functions accessible where they are within our control;
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Reviewing new website content and significant design changes for accessibility;
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Evaluating accessibility issues reported by customers; and
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Working with designers, developers, ecommerce providers, and other vendors to address identified barriers.
Accessibility involves both automated and human evaluation. Automated testing can help identify certain technical issues, but it cannot identify every accessibility barrier or determine whether an experience is usable by every person.
Features We Seek to Support
We seek to make it possible for customers to:
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Browse products and collections using a keyboard;
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Understand the structure and purpose of pages using a screen reader;
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Read product names, descriptions, prices, sizing information, and store policies;
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Identify and select available product options;
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Add and remove products from a shopping cart;
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Understand form labels, required fields, instructions, and error messages;
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Complete checkout using supported accessible technologies;
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Enlarge text and page content without unnecessary loss of information;
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Understand meaningful product imagery through appropriate text alternatives;
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Pause or control moving content where applicable; and
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Contact us for assistance when a digital barrier prevents access.
Browser and Assistive-Technology Compatibility
Hugodolphe.com is intended to work with reasonably current versions of commonly used:
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Desktop and mobile web browsers;
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Screen-reading software;
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Screen-magnification software;
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Voice-recognition software;
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Keyboard-only navigation;
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Switch-control technologies; and
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Built-in device accessibility features.
Accessibility performance may vary depending on:
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The browser and browser version;
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The operating system;
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The assistive technology and its version;
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Device settings;
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Extensions or custom styles;
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The age or configuration of the device; and
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Third-party applications or services used during browsing or checkout.
For the best experience, we recommend using current versions of your browser, operating system, and assistive technology.
Third-Party Content and Services
Some portions of the customer experience may be provided or controlled by third parties, such as:
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Shopify;
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Payment processors and digital-wallet providers;
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Customer-account services;
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Shipping and tracking providers;
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Embedded video or social-media platforms;
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Product-review services;
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Marketing or messaging services; and
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Other applications integrated with the website.
We may not be able to directly modify every aspect of a third-party service. However, we consider accessibility when selecting and configuring providers, and we may contact a provider or seek an alternative solution when a third-party feature creates a material accessibility barrier.
A reference to a third-party service does not mean that we guarantee the accessibility of that provider’s website, application, or content.
Known and Potential Limitations
Despite our efforts, customers may encounter accessibility limitations.
Potential limitations may include:
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Recently added content that has not yet completed accessibility review;
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Older content created under previous design or technical standards;
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Product images that require improved or more detailed alternative text;
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Videos awaiting captions, transcripts, or audio descriptions;
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Documents supplied in a format that is not fully accessible;
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Third-party applications, widgets, embedded content, or checkout components;
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Temporary technical errors;
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Content supplied by customers, partners, or other third parties; and
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Features affected by unusual combinations of browsers, devices, or assistive technologies.
We welcome reports of specific barriers so that we can investigate and prioritize appropriate corrections.
Accessibility Assistance
If you experience difficulty accessing information, browsing products, selecting a product variation, using the cart, completing checkout, or using another part of hugodolphe.com, contact us at:
We will make reasonable efforts to provide the information, product details, customer support, or purchasing assistance through an accessible alternative method.
Depending on your request, assistance may include:
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Providing product descriptions in an alternative format;
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Clarifying sizing, material, care, pricing, or availability information;
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Helping identify an accessible way to complete an order;
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Providing a copy of a store policy in a more accessible format;
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Assisting with an account, delivery, return, or refund question; or
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Investigating and correcting a reported website barrier.
Assistance is subject to product availability, identity and payment verification, fraud-prevention requirements, and applicable store policies. We will not ask you to provide complete payment-card details through ordinary email.
Reporting an Accessibility Barrier
To help us investigate an issue, include as much of the following information as you are comfortable providing:
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The webpage address or name of the affected page;
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The product, feature, form, or content involved;
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A description of the problem;
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The action you were attempting to complete;
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The browser and device you were using;
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The assistive technology you were using, if applicable;
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The date and approximate time the issue occurred;
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Any error message you received; and
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Your preferred method for receiving a response.
You are not required to disclose the nature of your disability to request assistance or report a barrier.
Please use the subject line:
Accessibility Request
Send the request to:
We aim to acknowledge accessibility reports within five business days. Resolution times will depend on the nature, complexity, and source of the issue. Some matters may require coordination with a website developer, Shopify, a payment provider, or another third party.
Feedback
We welcome feedback from people with disabilities and from customers who use assistive technologies.
Accessibility feedback may be used to:
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Investigate reported barriers;
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Improve website content;
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Prioritize technical corrections;
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Evaluate third-party services;
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Improve internal accessibility practices; and
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Inform future design and development decisions.
We may contact you for additional information if necessary to understand or reproduce the reported issue.
Ongoing Review
We may review the accessibility of hugodolphe.com through a combination of:
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Automated accessibility testing;
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Manual keyboard testing;
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Screen-reader review;
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Color-contrast evaluation;
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Review of forms, menus, dialogs, and interactive components;
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Testing at different screen sizes and zoom levels;
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Review following significant theme or application changes;
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Customer feedback; and
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Third-party accessibility assessments where appropriate.
We may prioritize remediation based on the severity of the barrier, the importance and frequency of the affected function, the number of customers affected, the technical complexity of the correction, and whether an accessible alternative is available.
No Retaliation or Unlawful Discrimination
HUGODOLPHE will not unlawfully discriminate or retaliate against a customer for requesting accessibility assistance, reporting an accessibility concern, or exercising a right available under applicable disability-access laws.
Nothing in this statement limits any right or remedy that cannot legally be limited or waived.
Changes to This Statement
We may revise this Accessibility Statement to reflect:
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Improvements to hugodolphe.com;
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Changes in our technology or service providers;
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New accessibility testing;
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Changes in applicable guidance or law;
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Customer feedback; or
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Changes to our accessibility goals and procedures.
The “Last Updated” date at the top identifies the latest revision.
Contact Information
For accessibility questions, assistance, or feedback, contact:
Vergil Vice LLC
1603 Capitol Avenue Suite 413J PMB 1988
Cheyenne, WY 82001
Email: hugo@vergilvice.com
Please use the subject line Accessibility Request and include enough information for us to understand and respond to your concern.